Printer issues derail productivity. Axio Networks handles printer and copier setup, troubleshooting, and management for Scottsdale businesses — so printing just works.
“The printer is offline” is the most common ticket in most offices — and the most frustrating, because the fix is usually a static IP, a driver, a firmware update or a scan-to-email setting nobody documented. Meanwhile the copier vendor and the IT provider point at each other, and the office manager manually installs printers on every new laptop.
Axio Networks manages printers and copiers as part of your IT environment: standardized deployment, stable network configuration, secure scan-to-email and print policies, and a single point of contact who coordinates with the copier vendor so problems get fixed instead of bounced.
We audit your current print environment and recommend the right equipment mix for your actual usage patterns.
Driver deployment, configuration, and print queue management so printers work reliably across your organization.
Hold-and-release printing with user authentication to protect sensitive documents from sitting unattended at the printer.
Printers deployed automatically to the right users and locations through group policy or Intune — no manual installs, no “which one is it” lists.
Modern authentication for scan-to-email in Microsoft 365, secure release printing where documents are sensitive, and firmware kept current to close known vulnerabilities.
When the copier lease vendor needs to be involved, we open the ticket, provide the technical detail and see it through — you never have to translate.
We inventory the fleet, usage and problem history and recommend consolidation or replacement where it saves money.
Static addressing, naming, drivers and scan settings are configured consistently and documented.
Printers deploy to users automatically by location and role; new hires get the right ones on day one.
Printer issues are handled by the help desk with vendor escalation when hardware service is needed.
Fewer tickets, permanently. Most recurring printer problems come from configuration; fixing the root cause once eliminates the weekly call.
Security included. Printers and copiers are network devices with storage and email access — we treat them as such, with firmware updates, segmentation and secure scanning.
One number to call. Axio Networks coordinates with copier vendors so your staff have a single point of contact.
Part of managed IT. Printer and copier support is included in Axio Networks managed IT plans.
Most often because it receives a different IP address from the network, its driver is outdated, or a firmware bug affects connectivity. Static addressing, current drivers and firmware and proper deployment resolve the large majority of cases permanently.
Yes. Microsoft has retired basic authentication, which breaks older scan-to-email setups. We reconfigure copiers to use modern, secure methods that keep working.
Both. Axio Networks recommends and supplies business printers, and supports leased copiers alongside your vendor.
They can be. Copiers store scanned documents, have email credentials and run firmware that is rarely updated. We segment them on the network, update firmware and secure scanning as part of managed IT.
Yes. Printer and copier configuration, deployment and troubleshooting are included in Axio Networks managed IT plans; hardware service on leased copiers is coordinated with your vendor.
Schedule a free IT assessment — no pressure, no obligation.