Predictable monthly pricing. Proactive 24/7 monitoring. Local support that responds in under 30 minutes — so you can focus on your business, not your technology.
One flat monthly fee covers everything your business needs. No surprise bills, no scope creep — just reliable IT that works.
Real-time alerting on servers, networks, and endpoints. We catch problems before they impact your operations — often before you even know something is wrong.
Local Scottsdale technicians available by phone, email, or remote session. Average response under 60 minutes — not the next business day.
Automated OS and software patching keeps every device current and protected against known vulnerabilities, with zero burden on your team.
Daily encrypted backups with tested restore procedures. If something goes wrong, your data is safe and we can restore your operations fast.
We coordinate with your ISP, SaaS vendors, and hardware suppliers on your behalf — eliminating the vendor runaround entirely.
Quarterly technology reviews, IT budget planning, and multi-year roadmaps aligned with your business goals. Technology should drive strategy.
Every service below is included in an Axio Networks managed IT plan. Click through for what each one covers, how it works and what to expect.
Unlimited support for your team by phone, email or portal — under-30-minute average response from local technicians.
Learn more →Secure, audited remote sessions that resolve most issues on the first contact, wherever your staff work.
Learn more →Scottsdale-based technicians for hardware, cabling, installs and the problems that need a person in the room.
Learn more →Physical, virtual and cloud servers monitored 24/7, patched on a tested schedule and backed up with restore tests.
Learn more →Firewalls, switches and Wi-Fi managed, documented and monitored — with ISP coordination handled for you.
Learn more →Licensing right-sized, security baselines enforced, users onboarded and offboarded, tenant backed up.
Learn more →Immutable local-plus-cloud backups of servers, workstations and Microsoft 365, tested on a schedule.
Learn more →HIPAA, PCI, FTC Safeguards and NIST controls implemented through your IT and documented monthly.
Learn more →Business-grade hardware and licensing specified, sourced at partner pricing, pre-configured and tracked.
Learn more →A plain-English explanation of managed IT services and how they compare to break/fix and in-house IT.
Learn more →The measurable and less-measurable returns Scottsdale businesses see from a managed IT partnership.
Learn more →Straight answers on pricing, response times, hours, contracts and switching providers.
Learn more →Most Scottsdale SMBs operate in break/fix mode — something breaks, you call someone, you pay a bill. Managed IT flips that model entirely.
Axio Networks monitors your environment around the clock, resolves issues proactively, and keeps everything running at peak performance. You get enterprise-level IT operations at a fraction of the cost of in-house staff.
With a flat monthly rate, you can finally budget for IT without surprises — and redirect your energy to growing your business.
Axio Networks supports regulated and deadline-driven businesses across Scottsdale and the Phoenix metro, with compliance and line-of-business application expertise built in.
Unlimited help desk support, 24/7 monitoring and patching, endpoint security with SOC monitoring, email security, immutable backup, Microsoft 365 administration, network management, documentation, monthly reporting and vCIO planning — for one flat monthly fee. Projects such as office moves are quoted separately.
Our average help desk response time is under 30 minutes from ticket creation to technician contact. Business-wide outages are escalated immediately and worked until resolved.
Pricing is a flat monthly fee based on users, devices and servers, with security and backup included. Axio Networks provides a fixed quote after a free assessment, so there are no hourly surprises.
Yes. Support, monitoring, patching and security follow the device wherever it connects — office, home or on the road — using secure remote-management tools and Microsoft 365.
Office hours are Monday–Friday, 8 AM to 5 PM. Managed service clients receive a 24-hour help desk phone number and ticket portal once they come on board, so urgent issues outside office hours still reach a technician.
Break/fix is reactive — you pay hourly when something breaks and every outage is a surprise. Managed IT is proactive: Axio Networks monitors your environment continuously, resolves issues before they affect your business, and charges a flat monthly rate so you can budget without surprises.
Get a free IT assessment and see what a managed services partnership with Axio Networks looks like.