A ransomware attack or malware infection is a business emergency. Axio Networks responds quickly, contains the damage, remediates the threat, and gets you back online.
A ransomware incident is a race. Every hour the attacker retains access, more systems are encrypted, more data is exfiltrated and the recovery window narrows. The instinct to “try a few things first” — rebooting, running a scan, restoring from a backup that may already be compromised — often makes it worse.
Axio Networks provides emergency malware and ransomware recovery for Scottsdale and Phoenix-area businesses: immediate containment, forensic-grade investigation of what happened and what was taken, clean recovery from verified backups, and the hardening needed so it does not happen again. We have done this before. We will be calm when you are not.
We contain and eradicate malware from your environment quickly, limiting damage and stopping lateral spread.
We determine how the attack happened, what systems were affected, and whether data was accessed or exfiltrated.
After recovery, we close the gaps that allowed the attack to succeed so your business is not compromised the same way twice.
We identify how the attacker got in, what they accessed and whether data left the network — the facts you need for insurers, regulators, clients and legal counsel.
We work with your carrier’s incident-response panel, provide the technical documentation claims require, and support breach-notification obligations under Arizona law and HIPAA.
EDR, MFA, immutable backups, segmentation and monitoring implemented before systems return to service — closing the door the attacker used and the ones next to it.
Affected systems are isolated, attacker access is cut off and evidence is preserved — within hours, not days.
Entry point, scope and data exposure are determined and documented for insurance and notification decisions.
Systems are rebuilt clean and data restored from verified backups in priority order, with your business running on the most critical systems first.
Security controls are implemented and 24/7 monitoring is deployed before the incident is closed.
Experienced incident responders. Axio Networks has recovered Arizona businesses from ransomware, business email compromise and malware outbreaks — the playbook is proven.
Recovery and prevention from one team. The engineers who recover you also harden you, so the fix is permanent rather than a clean-up.
Insurance-ready documentation. Investigation reports and timelines are prepared in the form carriers and counsel expect.
Local and on site. When hardware must be rebuilt or reimaged in volume, our Scottsdale technicians are on site the same day.
Disconnect affected computers from the network (unplug the cable, turn off Wi-Fi) but do not power them off, do not pay or contact the attacker, do not restore backups yet, and call Axio Networks at 480-602-2946. Preserving the current state helps investigation and recovery.
Paying is a last resort with no guarantee of recovery and possible legal implications. With verified backups and proper recovery, most businesses do not need to. We help you and your insurer evaluate the options with the facts.
Critical systems are typically restored within one to three days when clean backups exist; full recovery and hardening takes one to two weeks depending on scope. Without backups, timelines are longer and outcomes less certain.
Yes. We coordinate with your carrier’s incident-response process, supply the technical documentation claims require and can operate as the approved recovery vendor.
Yes. Account takeover, wire-fraud attempts and mailbox compromises are handled with the same urgency — isolating the account, removing attacker persistence, determining exposure and hardening Microsoft 365.
Schedule a free IT assessment — no pressure, no obligation.