18+ years of enterprise IT experience, brought to Arizona small and mid-sized businesses that deserve the same level of technology support as the big players.
Axio Networks was founded in 2019 by Jim O’Connell after more than 18 years designing and running corporate IT and systems architecture. The premise was simple: the small and mid-sized businesses that keep Scottsdale and the Phoenix metro running — law firms, medical practices, financial and title companies, contractors, restaurants, nonprofits — deserve the same security-first design, documented processes and proactive monitoring that large enterprises take for granted, without the enterprise price tag or the runaround.
Today Axio Networks provides managed IT, cybersecurity, cloud services and IT projects from our office at Kierland in North Scottsdale. Our clients get a local, senior-level engineering team, an under-30-minute average response, business hours of Monday–Friday 8 AM–5 PM and — for managed clients — a 24-hour help desk line and ticket portal. We are a Microsoft Partner and an authorized partner for the hardware and security vendors we deploy.
Axio Networks was founded with a simple premise: Arizona small businesses deserve the same quality of IT infrastructure and support that large enterprises take for granted — without the enterprise price tag or the runaround.
Our founder Jim O'Connell brings 18+ years of corporate IT and systems architecture experience to every client relationship. We've worked inside the largest enterprise environments in the Valley, and we apply those standards — security-first design, documented processes, proactive monitoring — to businesses of every size.
Based in Scottsdale, we serve businesses throughout the Greater Phoenix metro. When something goes wrong, we're here — not a call center in another state.
The principles that guide every engagement, every support call, and every technology decision we make on your behalf.
Every recommendation we make starts with security. We won't suggest the cheap option if it creates risk. Your business data and operations are too important to cut corners on.
We catch problems before they become outages. Our monitoring, patch management, and regular reviews are designed to keep you running — not to bill you for emergencies.
We work like we're part of your team — because we are. Your success is our success. We invest in understanding your business so our technology decisions drive real outcomes.
One accountable partner. Network, servers, cloud, security, phones, printers, vendors — Axio Networks owns the whole environment, so there is no finger-pointing between providers and one number to call when anything is wrong.
Security is the starting point, not an upsell. Every client environment includes multi-factor authentication, endpoint detection and response, email security, verified backups and patching from day one, because those controls are what stop the incidents that put businesses out of operation.
Documented, predictable and reviewed. Your environment is documented, your costs are a fixed monthly fee, and we sit down with you quarterly to review risk, performance and the technology roadmap for the year ahead.
Built for regulated industries. We implement and document HIPAA, GLBA, FTC Safeguards and PCI DSS controls for the practices, firms and merchants that need them, and we sign the Business Associate and confidentiality agreements that go with them.
Local, and here to stay. Our engineers live and work in the Valley. When a project or a problem needs hands on hardware, we are on site — from Scottsdale and Phoenix to Tempe, Chandler, Gilbert, Mesa and Fountain Hills.
Our office is at 15051 N Kierland Blvd, Floor 3, Scottsdale, AZ 85254. We serve businesses throughout the Phoenix metro, with on-site support across the Valley and remote support everywhere.
Axio Networks has served Arizona businesses since 2019. Our founder brings more than 18 years of corporate IT and systems architecture experience to every engagement.
Most of our clients have between 10 and 200 employees — large enough to need real infrastructure and compliance, small enough that an internal IT department does not make sense.
Our office and help desk operate Monday through Friday, 8 AM to 5 PM Arizona time, with an under-30-minute average response. Managed service clients also receive a 24-hour help desk phone number and ticket portal.
Yes. Axio Networks is a Microsoft Partner, and we hold authorized partnerships with Dell, HP and HPE, Lenovo, SuperMicro, Synology and the security vendors in our stack.
Experience the difference of a local, senior-level IT team that treats your business like its own.