Knowledge Base - Axio Networks

How to Create an App Password in Microsoft 365

Axio Networks Tip: We recommend using an app password only when absolutely necessary. Modern apps should support modern authentication (MFA), which is more secure. Use app passwords only for older applications or devices that do not support MFA. What Is an App Password? An app password is a unique, randomly [...]

How to Remove or Disable Email Signatures in Outlook

If you’re utilizing the automatic email signature system from Axio Networks, all email signatures will now be added automatically on the server side. To avoid duplicate signatures or formatting issues, please follow the instructions below to remove or disable any existing signatures on your devices. 🖥️ Outlook for Windows (Desktop [...]

Why Do Some Websites or Services Not Work While on VPN?

Using a VPN (Virtual Private Network) enhances privacy, security, and remote access, but sometimes, certain websites, apps, or services won’t work while connected to a VPN. This can be due to geo-blocking, firewall restrictions, DNS issues, or security policies. 🚀 Brought to you by Axio Networks, an award-winning managed IT [...]

How to Troubleshoot Slow Speeds When Connected to VPN

Using a VPN (Virtual Private Network) ensures secure, encrypted access to your work or personal network, but sometimes, VPN connections can slow down your internet speed. This can make browsing, streaming, and remote work frustrating. 🚀 Brought to you by Axio Networks, an award-winning managed IT provider in Scottsdale, Arizona. [...]

What to Do If Your OpenVPN Connection Keeps Dropping

A VPN connection that keeps disconnecting can be frustrating and disruptive, especially if you rely on OpenVPN for secure remote work or business applications. Frequent drops can be caused by network instability, firewall settings, or VPN server issues. Follow these steps to troubleshoot and fix OpenVPN connection drops. 🚀 Brought [...]

How to Connect to Your Work VPN Using OpenVPN Connect v3

Using a VPN (Virtual Private Network) allows employees to securely access their company’s network from anywhere. OpenVPN Connect v3 is a trusted, secure VPN client that ensures your internet connection is encrypted and protected while working remotely. 🚀 Brought to you by Axio Networks, an award-winning managed IT provider in [...]

How to Install and Set Up OpenVPN Connect v3 on Windows & Mac

OpenVPN Connect v3 is a secure, reliable VPN client that allows users to connect to a private network securely from anywhere. Whether you’re working remotely or need to access corporate resources, OpenVPN Connect ensures encrypted and private internet access. 🚀 Brought to you by Axio Networks, an award-winning managed IT [...]

What to Do If Your Internet Goes Down

Losing internet access can be frustrating and disruptive, especially when you’re working, streaming, or attending a virtual meeting. Internet outages can happen due to network issues, ISP problems, router failures, or device settings. Here’s a step-by-step guide to troubleshoot and restore your connection as quickly as possible. 🚀 Brought to [...]

How to Check Your Internet Speed and What It Means

Your internet speed determines how fast you can browse, stream, download, and work online. If your connection feels slow, running a speed test can help diagnose the issue and improve performance. Here’s how to check your internet speed, understand the results, and optimize your connection. 🚀 Brought to you by [...]

The Difference Between 2.4GHz and 5GHz Wi-Fi (And When to Use Each)

When setting up a Wi-Fi network, you might have noticed two different options: 2.4GHz and 5GHz. Each frequency band has unique advantages and trade-offs, and choosing the right one can greatly impact your internet speed, reliability, and coverage. Here’s a simple breakdown to help you decide when to use each [...]

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