Replace your aging phone system with a cloud-based VoIP solution that works from the office, at home, or on mobile — with enterprise features at a fraction of the cost.
The PBX in the closet is out of support, the maintenance contract keeps rising, voicemail is stuck on a handset and nobody can take a business call from home. The copper lines it runs on are being retired by carriers across Arizona, and the “upgrade” quotes from phone vendors come with their own hardware and another long contract.
Axio Networks designs and manages cloud phone systems for Scottsdale businesses — hosted VoIP or Microsoft Teams Phone — with call flows built around how your business actually answers the phone, number porting handled for you, and the same local team supporting phones, network and computers together.
Cloud-based phone systems that eliminate on-premise hardware, reduce costs, and deliver enterprise calling features.
Direct routing and Teams Phone integration for a unified communications platform your team already knows.
Professional call flows, voicemail-to-email, hunt groups, and call queues configured for how your business operates.
Existing numbers ported without interruption, legacy lines and contracts wound down on the right dates, and fax, alarm and elevator lines handled so nothing is missed.
Voice traffic prioritized on your network with proper VLANs, QoS and Wi-Fi design — the reason most VoIP problems happen is the network, not the phone system.
Softphones on laptops and mobiles, call recording, analytics, CRM integration and queue features for teams that live on the phone.
We document current numbers, call flows, users, integrations and network readiness, and recommend hosted VoIP or Teams Phone.
Auto attendants, ring groups, queues, hours schedules and voicemail routing are designed with the people who answer the phones.
Phones and softphones are configured and tested in parallel; numbers port on a scheduled date with no downtime.
Adds, changes, call-flow adjustments and carrier issues are handled by the help desk under managed IT.
Phones, network and IT from one team. Call quality depends on the network; Axio Networks designs both, so there is no finger-pointing between a phone vendor and an IT provider.
Teams Phone expertise. As a Microsoft Partner, we deploy Teams Phone for businesses already living in Microsoft 365, turning Teams into the phone system with no separate app.
No long-term hardware lock-in. Cloud phone systems are month-to-month services with standard IP phones — no proprietary PBX to depreciate.
Business-hours and after-hours designed properly. Call flows follow your hours, holidays and on-call rotations, so callers reach a person or the right voicemail every time.
Both are cloud phone systems. Hosted VoIP is a dedicated platform with desk phones and apps and broad contact-center features. Teams Phone adds calling to Microsoft Teams, which suits businesses already using Teams daily. We recommend based on how your staff work.
Yes. Numbers are ported to the new system on a scheduled date. Porting typically takes two to four weeks and there is no interruption when it is planned properly.
With adequate bandwidth and a properly configured network — QoS, VLANs and a business-grade firewall — yes. Axio Networks checks and prepares the network as part of every deployment.
Calls automatically route to mobile apps or forward to cell phones, and voicemail keeps working in the cloud. Many clients add a backup internet connection for the office.
Typically a per-user monthly fee that includes calling, features and support, plus optional desk phones. Most businesses pay less than their legacy maintenance contract and carrier lines combined.